Inserting SIM Card & Setting up APN Settings ?

Follow these activation instructions to allow you to start using our service.
The first step is to simply insert your PhoneBox SIM Card into your device, restart it, then if your device doesn't automatically connect you will need manually set the APN settings.

Step 1

Insert "SIM pin" into SIM card slot

Step 2

Withdraw SIM card tray

Step 3

Insert SIM card

Step 1

Take off the back cover with your finger or fingernail

Step 2

Withdraw battery

Step 3

Switch SIM card

When using your phone:

Insert SIM card > restart your iPhone > follow the Setup Assistant (includes connecting to Wi-Fi network, signing in with or creating a free apple ID, setting up iCloud, turning on recommended features such as Location Services and Find My iPhone, and activating your iPhone with your carrier).

When using a computer:

(Please ensure that you have the latest iTunes is installed on your computer). Connect your iPhone to your computer by using the USB cable that came in the box or a compatible cable. iTunes will start automatically and will prompt you to install an update to the carrier settings. Please click on the “Update Settings”, and iTunes will install data, SMS and Voice services onto your smartphone. After this step is done, navigate to Settings > General > About and ensure that Carrier is listed as “Telus”. If “Telus” isn’t displayed, try to disconnect the USB cable, wait 60 seconds, reconnect it, and repeat the previous steps.

APN Settings:

After inserting SIM Card restart your Smartphone. Go to Settings > Wireless & Networks > Mobile Networks > Access Point Names > Press “MENU” Button > New APN.

When using your phone:

Insert SIM card > restart your device. If your Device doesn't connect automatically connect to your device manually set the APN settings

APN Settings:

After inserting SIM Card restart your Smartphone. Go to Settings > Wireless & Networks > Mobile Networks > Access Point Names > Press “MENU” Button > New APN.

Enter in the following Settings into the settings are of your device.

  • NAME: PhoneBox
  • APN: sp.telus.com
  • Proxy Server, Port, Username, Password, Server: Leave blank
  • MMSC: http://aliasredirect.net/proxy/mmsc
  • Proxy Server: 74.49.0.18
  • Port: 80
  • MCC: 302
  • MNC: 220
  • Authentication Type: None
  • APN Type: leave blank

Enter in the following Settings into the settings are of your device.

  • NAME: PhoneBox
  • APN: pda.bell.ca
  • Proxy Server: web.wireless.bell.ca
  • Port: 80
  • MMSC: http://mms.bell.ca/mms/wapenc
  • MMS Proxy: web.wireless.bell.ca
  • MMS Port: 80
  • MSS Protocol: WAP 2.0
  • MCC: 302
  • MNC: 610
  • Authentication Type: None
  • APN Type: internet + mms

Enter in the following Settings into the settings are of your device.

  • NAME: PhoneBox
  • APN: ltemobile.apn
  • Proxy Server: Leave blank
  • Port: Leave blank
  • Username: Leave blank
  • Password: Leave blank
  • Server: Leave blank
  • MMSC: http://mms.gprs.rogers.com
  • Proxy Server: 10.128.1.69
  • Port: 80
  • MCC, MNC, APN Type: Leave blank
  • Authentication Type: None

Enter in the following Settings into the settings are of your device.

  • Name: Internet
  • APN: ndo
  • MMSC: http://mmsc.aiowireless.net
  • MMS Proxy: proxy.aiowireless.net
  • Multimedia Message Port: 80
  • MCC: 310
  • MNC: 150
  • APN type: default,mms,fota,hipri,supl
  • APN protocol: IPv4
  • APN roaming protocol: IPv4
  • Turn APN on/off: ON
Copyright 2017 © PhoneBox.

If you still cannot use our service, try following steps before you contact us:

  • Make sure your phone is connected to the correct carrier.
  • Make sure you have input the APN settings correctly.
  • Ensure your data function is on.
  • Hard restart your device.

Customer Care Center

If you have any problems please call us toll free at 1-855-886-0505 or email us at info@gophonebox.com.